Privacy policy

Privacy policy

How do we deal with your personal data?

Itineris greatly values the protection of your personal data and intends to respect privacy. In this privacy policy you will find all the necessary information concerning the personal data we collect and how we deal with this data. We are committed to safeguard your privacy, that’s why we handle your data carefully. Itineris complies with all applicable laws and regulations such as the General Data Protection Regulation (GDPR).


We take responsibility for the correct and accurate processing of your personal data. Should any questions arise when reading this privacy policy and you wish to contact us, you can do so by emailing

Processing of personal data

When subscribing to our newsletter, using our services or taking part in an activity organized by us, we ask for your personal details. This information is only used in order to be able to perform our core activities. Personal data is kept safe on secure computers, therefore ensuring the safety of the data. Notes are kept in folders, inaccessible for third parties.

Email communication

When you send us a message through email or any other channel, it is possible these messages are saved. When relevant for the situation, we could ask for your personal details. This allows us to efficiently process and quickly answer your queries and requests.
The data is kept on secure computers.


At the bottom of every newsletter, you can find a link to update your personal details or to unsubscribe. Should you want to modify your personal data or have yourself removed from our files, you can also contact us at


Your personal data is processed for the following purposes:

For the above-mentioned purposes, we can ask, store and process the following data:

We do not collect or use information for any other purposes than those mentioned in this privacy policy, unless having obtained your permission in advance.

Third parties

The personal data you share with us could be provided to third parties when necessary for the abovementioned purposes.

As such, we make use of a third party:

With these third parties (processors), we of course make the necessary arrangements to ensure the security of your personal data. We never pass on your personal data to third parties with whom we have not entered into a processor agreement.

We can also pass on your personal data to third parties if you authorize us to do so. At all times you have the right to withdraw this authorization.

Retention period

Itineris does not keep personal data for longer than necessary for the purpose for which it is provided and/or is required based on legislation.

Security of personal data

We have taken the appropriate technical and organizational measures in order to ensure the security of your personal data against unauthorized processing.

Rights of data subjects

At all times we offer the possibility for you to inspect, modify or remove the personal data you have provided to Itineris. For this you can contact us at

Questions and feedback

If you have questions regarding the processing of your personal data, you can always contact us at

Changes in privacy policy

We regularly review our privacy policy and adjust it to any changes. The last change was made on May 24, 2018.Older versions of our privacy policy will be stored in our archives. You can send us an email if you want to consult these.